Finance minister launches strategic plan to strengthen gaming regulation and revenue mobilisation

The Minister of State for Finance (General Duties), Henry Musasizi, has launched the National Lotteries and Gaming Regulatory Board’s (NLGRB) 2026–2031 Strategic Plan, Client Charter, and Service Delivery Standards.

He described the three documents as a roadmap for strengthening regulation, improving service delivery and enhancing the gaming sector’s contribution to Uganda’s socio-economic transformation.

Speaking during the launch ceremony, Musasizi said the documents will guide the Board’s operations over the next five years while supporting government’s agenda on domestic revenue mobilisation, digital transformation, public accountability and inclusive economic growth.

He noted that the strategic framework is aligned with Uganda Vision 2040 the Fourth National Development Plan (NDP IV) and the Government’s Tenfold Growth Strategy, ensuring that the Board’s work contributes to the country’s long-term development priorities.

“The Strategic Plan, Client Charter and Service Delivery Standards represent more than policy documents. They are a commitment to accountability, innovation, responsible gaming and national development,” Musasizi said.

The Minister observed that Uganda’s gaming industry continues to play an increasingly important role in the economy through revenue generation, employment creation and investment.

He attributed the sector’s growth to improved regulation, stronger compliance mechanisms, technological innovation and enhanced supervision.

Earlier, during a meeting with the NLGRB Board and management, Musasizi challenged the institution to prioritise the strengthening of the National Central Electronic Monitoring System, automate licensing processes, intensify enforcement against illegal gaming activities and promote responsible gaming practices.

He also called for a dedicated workforce committed to delivering on the Board’s mandate.

The Deputy Secretary to the Treasury, Patrick Ocailap, urged the Board to move beyond planning and focus on effective implementation.

“A Strategic Plan without implementation remains a statement of intent. Service Delivery Standards without compliance remain aspirations. A Client Charter without accountability becomes only a public relations document,” Ocailap said.

He challenged the Board to translate the three instruments into measurable institutional performance and tangible public value.

The Chairperson of the National Lotteries and Gaming Regulatory Board, Kenneth Kitariko, reaffirmed the Board’s commitment to professionalism, innovation and collaboration with stakeholders.

“Through enhanced regulatory compliance and the integration of cutting-edge technologies, we strive to create a fair, transparent and efficient gaming industry that aligns with Uganda’s national priorities,” Kitariko said.

During the event, Kitariko also presented the Board’s ISO Certification to the Minister, underscoring the institution’s commitment to internationally recognised quality management standards and continuous improvement in service delivery.

The launch of the Strategic Plan, Client Charter and Service Delivery Standards marks a significant milestone in the Board’s efforts to modernise regulation, strengthen governance and position Uganda’s gaming industry as a responsible contributor to national development and domestic revenue mobilisation.